Skip to main content

Your Growth Focused eCommerce Partner

We help you plan smarter, build better, and grow faster
with tailored eCommerce solutions that deliver.

Book Discovery CALL

Our Services

We help you plan, build, grow, and optimize your online store through a stakeholder discovery process, custom development, performance marketing, and reporting. Each service is built to support your goals, accelerate growth, and bring your vision to life.

Discovery Session

We start with a focused, collaborative session with key stakeholders to align on goals, uncover technical and operational gaps, surface key insights, and build a strategic roadmap that drives real results and supports long-term business growth.

Learn More

Design and Development

We design and build high-performing eCommerce stores on platforms like Magento, BigCommerce, and Shopify. From custom builds to complex integrations, our work is tailored to your business, your customers, and your long-term goals.

Learn More

Performance Marketing

We drive high-intent traffic and boost conversions with a strategic blend of SEO, SMO, paid media, CRO, and content. Each campaign is designed to maximize efficiency, scale profitably, and deliver measurable results that matter to your bottom line.

Learn More

Performance Reporting

We centralize your data, connect your tools, and deliver custom dashboards that show what’s working, what’s not, and what to do next. We turn raw metrics into clear, actionable insights your team can use to make smarter, faster, and more confident decisions.

Learn More

Our Discovery Process

Before we build anything, we get clear on everything.

Step

01

Discovery Session

We begin by meeting with the key stakeholders to understand how your business operates and what you are trying to achieve. This gives us the insight we need to plan the right approach from day one. Our initial audit shows where your site stands and what needs attention.

Our strategy, design, development, and marketing teams work closely with your team every step of the way. We keep communication clear and make sure everyone stays aligned to deliver meaningful results.

Step

02

Analytics & Reporting Audit

We review how your data is collected, tracked, and reported. Working closely with your team, we identify gaps, validate KPIs, and uncover missed insights to transform raw information into reporting that drives smarter decisions and measurable growth.

Step

03

Code Audit

We evaluate your codebase to identify strengths, risks, and performance issues. Our team conducts a detailed review to pinpoint inefficiencies, legacy code, and technical debt, ensuring your platform runs reliably, is easier to maintain, and scales effectively.

Step

04

Marketing & Conversion Audit

We analyze your traffic sources, funnels, and messaging to understand what drives results and what needs improvement. We apply CRO analysis, A/B and split testing, and analytics review to develop strategies that increase conversions and improve ROI.

Step

05

CRM, Workflow & Automation Audit

We review your customer journey and internal workflows to ensure leads are followed up, communications stay consistent, and key processes are automated. Our team improves efficiency, reduces manual tasks, and helps deliver a better experience at every stage.

Step

06

Results Review & Action Plan

Once all audits are complete, we walk through the findings with your team. We clarify key insights, prioritize next steps, and outline a practical action plan. This final step ensures alignment and gives you a clear path forward to improve performance and drive growth.
Book discovery call

Frequently Asked Questions

We've compiled answers to some of the most common questions about working with 121eCommerce.
Explore below to quickly learn how our services can help drive your business forward.

We specialize in Magento (Adobe Commerce), Shopify, and BigCommerce, and also work with other leading eCommerce platforms based on client needs.

During the discovery phase, we take a 360° look at your business.
We conduct interviews with key stakeholders, audit your existing systems and marketing programs, review technical and reporting requirements, and map a strategic plan that connects your business goals to the right technology, marketing, and analytics solutions.

We are not just developers. Our discovery, design and development, marketing, and reporting teams work as one to deliver fully connected eCommerce solutions that perform across every part of your business.

We build, improve, and grow eCommerce websites on Magento, BigCommerce, Shopify, and other major platforms. Our team handles everything from new site builds and migrations to custom development and support. We also help businesses drive more traffic and increase sales through organic and paid channels.

The discovery process defines project goals, technical needs, and challenges early. By getting clear on the full scope before work begins, we create accurate estimates based on facts instead of assumptions. This reduces surprises, prevents scope creep, and gives you clear and predictable pricing.

Latest Success Stories

From vision to execution. Discover what happens when the right plan meets the right team.

Migration & web development

"Working with 121 has been an incredibly positive experience. Their team feels like an extension of our own—always responsive, proactive, and truly invested in our success. From development to ongoing support, they’ve been with us every step of the way. I really appreciated having a dedicated project manager who understood our goals and helped bring our vision to life.” — Adam Knight, Creative Director and Co-Owner, First Gear

Migrating to Magento Commerce

"121 gives us access to the kind of knowledge that only comes from doing this every day. Whether it is upgrading platforms, solving integration challenges, or helping clean up outdated systems and unnecessary complexity, they know the steps, the pitfalls, and how to move fast. I can raise a question and get answers right away. That level of responsiveness and insight is rare and incredibly valuable." -Chris Hallski, Senior Web Manager, New Leaf Publishing Group

Moving to Adobe Commerce Cloud

"121 has been a true extension of our team. Whether it is a late-night support request or a quick Slack message, I know I can count on a fast response and expert help. Their support has made managing and growing our site significantly easier." -Ryan Heigel, Senior Web Manager, RIVA Racing

Book Discovery Call

We’re here to listen, collaborate, and build something meaningful together. Book your discovery call and let’s get started.

"*" indicates required fields

OSZAR »